The Ultimate Goal
The Board hired CEO Christine Spadafor who designed and led an ambitious turnaround strategy. Spadafor’s ultimate goal: better therapeutic programs for more kids – a mission that would require transforming SJRC’s fractured organization and antiquated business model. She and the Board together engaged key stakeholders – SJRC’s executive team, its staff, the kids, the community and the volunteers — and enlisted their help in achieving a turnaround. With the clock ticking, this committed team went to work.
Within months, meaningful progress was evident: more kids were being served, quality of care increased, and revenue was growing. Over time, this unwavering focus on the children and consistent execution of the strategy brought impressive results (see slideshow above).